Description:
· Performs full cycle project management for assigned customer base.
· Interacts with customer R&D teams to qualify implementation of Fitesa products to customer lines.
· Coordinates line production of new products.
· Understands and communicates between departments the changes to Fitesa processes for successful run of Fitesa products on customer lines.
· Identifies customer needs and communicates with production to develop technical plans.
· Maintains technical and process knowledge of Fitesa products and how they may be a solution for customers.
· Communicates customer needs to innovations team to develop solutions for new products.
· Analyzes cost models and negotiates with customers.
· Work closely with customer procurement and product development departments to identify opportunities for new products/solutions.
· Propose and lead joint development projects.
· Work closely with customer plants to manage continuous improvement process
· Plans and cooperatively executes six-sigma projects and/or designed experiments
· Provides technical troubleshooting assistance to customers for difficulties with Fitesa products.
· Assists quality control in complaint investigation and analysis.
· Supplies technical expertise and analytical skills to determine root cause in a timely manner.
· Supplies test support as needed.
· Coordinates quick response to customer requests for samples, test data and product safety/regulatory information.
· Coordinates quick response to customer requests for samples, test data and product safety/regulatory information.